What information do you collect?
We collect information from you when you
- register on the site
- place an order
- enter a contest or sweepstakes
- respond to a survey
- communicate such as e-mail
- participate in another site feature
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The other information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Does Luxie Pte Ltd use 'cookies'?" section below for information about cookies and how we use them to best benefit you.
How do you use my information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To allow us to better service you in responding to your customer service requests
- To quickly process your transactions
- To administer a contest, promotion, survey or other site feature
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can I opt-out, remove or modify information you have provided to me?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. We want to make sure that you have control of the information delivered to you.
Does Luxie Pte Ltd. use "cookies"?
Yes, we do! We use them to enhance your shopping experience.
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
Do you disclose the information you collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below: The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can I opt-out, remove or modify information you have provided to me?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules, you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record-keeping.
What about third-party links?
I have some questions and/or feedback, how do I let Luxie know?
We welcome your questions, comments, and concerns about privacy! Please send us any and all feedback pertaining to privacy, or any other issue to our customer support email firstname.lastname@example.org
Does this policy apply to offline information exchange?
How do I consent to this policy?